The Salvation Army

Privacy Policy

The Salvation Army is committed to respecting your privacy and the security of your information. We have developed this privacy policy to ensure our donor and volunteers that your information will be used only to support your relationship with The Salvation Army.



The Salvation Army provides this privacy statement to inform you of the way your information is used, and thus, provides you more information for your decision making in support of The Salvation Army.

We have never, and will never sell, rent, trade or lease your information to another ministry, agency or not-for-profit. The identity of our donors is kept confidential. Use of donor information will be for internal purposes and only to further the activities and purpose of The Salvation Army and our relationship with you.

We are committed to the highest standards of stewardship excellence. We will be steadfast in honoring your gift preferences and designations. In certain circumstances, where a Program or Service is overfunded or cannot be carried out in accordance with your preference, the funds will be used for similar projects as approved by our Board of Trustees.We are a member of the Evangelical Council for Financial Accountability.


Information We Gather

We collect and maintain the following types of information:

  • Contact Information
  • Payment Information
  • Shipping Information
  • Information about how you learned about or heard about The Salvation Army
  • Information you share with us: questions, comments, suggestions, etc
  • Information pertaining to our ongoing relationship with you
  • Your requests to receive periodic updates


How We Will Use this Information

The Salvation Army uses your information to know better how to communicate with you and serve you. We may use it to complete a transaction, communicate to you and update you on events, programs and/or services of The Salvation Army. Credit Card information is used only for donation or payment processing and is not kept for other purposes.


Removing Your Name from our list/Updating your communication preferences

We wish to be good stewards of your support and preferences. It is our aim to communicate with you as you prefer –whether that is mail, email, newsletters or updates.Please let us know if you wish to update how often, or how you receive information from us. If appropriate or necessary, please contact us if you wish to be removed from our mailing list(s).

In all cases, we hope you share with us the basis for your changes, so we can be more responsive and respectful to other friends like you; even more importantly so we may pray specifically for you and any changes in your life – good or not-so-good – which may facilitate the update.



We work vigorously to maintain accurate information. You can help us with this by letting us know when you move, change telephone numbers or e-mail addresses, or when you want to update any of your contact information.



We are committed to ensuring the security of your information. Our online gift services are of the highest security for your safety. Our donor management system has structured security redundancy to protect your information.


Website Use

Our Salvation Army websites all include privacy policies for your review regarding online information and gift making. You are subject to and protected by those guidelines & conditions whenever you visit one of our sites.


Copyright and Trademarks

Salvation Army trademarks, names, logos, and all web based utilities, i.e. designs, page headers, button icons and scripts may not be used in connection, in any way, without authorization in writing from The Salvation Army.These may not be used in any manner likely to cause confusion among the public, or in any manner that disparages or discredits The Salvation Army. All content on our websites such as logos, photographs, button icons, text, images, audio clips, downloads are the sole and exclusive property of The Salvation Army.


Contact Us

If you have questions about this privacy policy, please contact us at: Toll-free 1-866-357-8565